When there's conflict | Crucial Conversations
Wed, Nov 06
|Zoom
What about when its tough?! When there's little or no trust, or differing opinions?. Let's learn to be persuasive rather than abrasive, how to get back to productive dialogue when others blow up or clam up, and learn powerful skills for mastering high-stakes conversations in any setting.
Time & Location
Nov 06, 2024, 12:00 PM – 1:00 PM CST
Zoom
About the Event
Top 10 Takeaways from Crucial Conversations
Conversations come in many forms, from friendly to professional, from low-risk to high-stakes, and from relaxed to tense. Every day we engage in numerous conversations, each which play important roles in shaping our expectations, relationships, and outcomes. Navigating conversations effectively takes certain skills, such as social intelligence, courage, self-control, and even humility.
What exactly is a crucial conversation? According to the authors, a crucial conversation is defined as “A discussion between two or more people where the stakes are high, opinions vary, and emotions run strong.”
Here are the top 10 takeaways: